Above all, GNAT Tracker is about direct, easy, and rapid access to AdaCore expertise. The web-based interface makes it easy to send, browse and read reports. Reports sent using GNAT Tracker go immediately to every engineer at AdaCore and customers typically receive an initial response within hours. GNAT Tracker has a powerful search capability, allowing users to easily browse through previous support responses and information.
This provides a 24/7 support capability for AdaCore customers.
